OE 6 Attachments

Microsoft implemented a new line of security with the newest version of Internet Explorer.  Internet Explorer 6 comes installed by default on all versions of Windows XP, and many people have upgraded to the software.  When you install Internet Explorer, it also installs Outlook Express, as a bundled package.  The problem is that by default Outlook Express installs itself with a attachment filter enabled.  This filter, blocks you from viewing any files on the Microsoft unsafe file list.  You can find that list at http://support.microsoft.com/?kbid=291369.  

Disabling this feature is rather simple.  You can use Microsoft's Knowledge Base Article, located here: http://support.microsoft.com/?kbid=291387, which  

or you can follow the steps listed below.

1. Open Microsoft Outlook Express
    

2. Click on the tools menu.
    

3. Click on options from the drop down menu.
    

4. On the window that pops up click on the SECURITY tab.
    

5. Uncheck the box that says "Do not allow attachments to be saved or opened that could potentially be a virus".
    

6. Click ok.

This should take care of the problem.  If you continue to have problems after performing these steps, please call the helpdesk.  Our contact information can be found by clicking on the "contact" link at the top of this page.

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