SPAM

How do they get my email address?

Senders of SPAM use many methods to get your email address.  Some of them are discussed below.

Buying Addresses
Some companies willfully sell email address lists of their customers to SPAM senders.   We do not sell or otherwise release personal information about our clients, including email addresses.  Specific details can be found in our privacy policy linked from our homepage.

Random Generation
Another way that you get on SPAM lists is through random generation known in the industry as a Directory Harvest Attack.  This is exactly what it sounds like.  The sender sends out massive amounts of email using randomly generated email addresses.  They can check to see which came back as "Undeliverable" and which didn't, and then assume that the ones that didn't come back are valid email addresses.  More often than not, this is a process managed by an automated computer program generating hundreds of thousands of address combinations.

Web Crawls
Web crawls are basically searches across the Internet looking for those links that you can click on to send email to someone.  For example, this page has a link for sending an email techsupport@ABBNebraska.com.  If you click the link it will open an email preaddressed to our technical support department.  This is what a Web crawl looks for.  If your address appears on a Webpage in this form spammers can use a Web crawl to collect it and insert it into their database.

SPAM Home

1. How do they get my email address?
    

2. What should I do when I receive a junk mail message?
    

3. How do I get them to stop?
    

4. I click on the "Remove" link, and it doesn't work.
    

5. I click on the "More info" link, and it doesn't work.
    

6. It doesn't look like the message was mailed to me.
    

7. When I click "reply" I get an error back
    

8. I can't get off this mail list.

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