SPAM

What do I do when I receive junk mail?

The best answer to this question is to simply delete the message.  This ensures that spammers will have no way of knowing you read their message, and is the most time-efficient way of dealing with SPAM.

You can also try to add the message sender to a block list, or report them to established online authorities that deal with SPAM.  However, these methods have disadvantages as well:  with the amount of SPAM most people receive on a daily basis, you would be spending all your time online reporting or blocking SPAM.

Another option is to report messages to our technical support team if you see a trend of the same or similar messages in your inbox.  We may be able to filter out these messages.

We do not recommend that you click on the “unsubscribe” links on the bottom of the messages.  Most often these are what are called dead links (links that try to redirect you to a non-existent page).  Even if the link is correct, spammers often will remove you from their own list only to sell your email address to other companies who send SPAM, thus ensuring that you receive even more SPAM.

SPAM Home

1. How do they get my email address?
    

2. What should I do when I receive a junk mail message?
    

3. How do I get them to stop?
    

4. I click on the "Remove" link, and it doesn't work.
    

5. I click on the "More info" link, and it doesn't work.
    

6. It doesn't look like the message was mailed to me.
    

7. When I click "reply" I get an error back
    

8. I can't get off this mail list.

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