Technical Support
Normal business hours for Technical support are from 7:00 a.m. to 10:00 p.m. (CST), Monday-Friday. Between 5:00 p. m. and 10:00 p.m. (CST) the office is closed but a technician is available for calls and to work on customer computers. If the Technical Support Staff are helping other customers, you will have to leave a message with an operator. Please be prepared to leave a message with your name, phone number, username and a brief description of the problem. On weekends from 8:00 a.m. to 10:00 p.m. (CST) you will need to leave a message and a technician will return your call as soon as possible.

Customer Service
Our Customer Service Center will be happy to assist you with questions about your billing, your account status or other questions about your Internet service that are non-technical. You can reach the Customer Service Center at (402) 426-6200 or (888) 262-2661 from 8:00 a.m. to 5:30 p.m. Central time Monday through Friday. You can also send email to our Customer Service Center by addressing your message to CustomerService@ABBNebraska.com.