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  July 13, 2004      

  TechSupport@huntel.net  

Don’t take a “phisher’s” bait

All Internet users need to be aware of an increasingly common identity theft tactic called “phishing.” If you take the crook’s bait, you could lose money and sustain damage to your credit. Unfortunately, HunTel.net customers have reported being the target of phishers, but armed with the following information, hopefully, no one will become a victim.

Here’s how the scam works
You’ll receive an official looking e-mail from a company that you may or may not do business with. A good example is a credit card company. The e-mail will have the company’s logo, colors, and other identifying features. The message’s text will usually report the company needs you to confirm some important information and there is usually a link to an equally official looking web site. This site will ask you to enter sensitive information such as your social security number, credit card number, mother’s maiden name, and etc. If you fall for the scam, the crooks will then use this valuable information to illegally purchase items or apply for loans with your name.

How to protect yourself
It is generally a good idea to never release sensitive information, such as your credit card number, over the Internet unless you initiate the business transaction. According to the Better Business Bureau, if you are unsure as to whether an e-mail is legitimate, contact the company by calling its customer assistance number. Make sure you get that number from a separate source, such as a billing invoice. You should then be directed to the proper department to verify whether the e-mail is legitimate or not.

If you think you’ve been “phished”
If you think you may be the victim of a “phishing” scam, the Better Business Bureau recommends doing the following:
1. Contact the real company or organization immediately. They may be able to help you minimize the damage.
2. If you provided your credit card information, contact the card’s customer service department and ask to speak to someone in the risk management or loss prevention department.
3. You can also visit the Better Business Bureau’s web site http://www.bbbonline.org for more information about identity theft.
 

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