A common problem for those who use e-mail programs, such as Outlook Express, is the inability to send e-mails using their program of choice.

This kind of problem can occur for a variety of reasons, but the most frequent culprit is that the account isn't setup to properly "authenticate SMTP" (Simple Mail Transfer Protocol). The process of authentication requires your mail software to send a username and password to HunTel.net's servers before our system will accept the message. This prevents people from sending out junk mail using our servers. If you think this fix may help, compare your account’s settings with the ones listed on our e-mail set-up guides. http://www.huntel.net/home/support/mail_default.asp.

If you still have a problem sending e-mails or if you have any additional questions regarding your HunTel.net Internet service, please call our technical support team at 533-5777 or 1-888-491-9115. Help is available seven days a week from 8 a.m. to 10 p.m. You can also send us an e-mail at techsupport@huntel.net.
 

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